QTF Warranty Service Request

Enter your information to start the QuickTalker Freestyle warranty

Please provide accurate contact information so we can ensure you receive the requested information. Please note if your warranty request requires a return label for your current device please allow 1 business day to provide.
Para español, haga clic aquí
For help finding your funding request number, please click here.
Device damaged (Broken screen, water damage, battery issue, iPad unavailable)Case (Broken case, handle, kickstand, strap)Accessory (Bluetooth speaker, Charger/cord, Blue2, Switch, Mount, Shoulder strap)Change my device sizeDevice is lost/stolenAdd an App to my QuickTalker FreestyleReplace or swap an App on my QuickTalker FreestyleUnlock Device
Next
Next
Next
Please call ableCARE at (651) 294-3101 to request a device unlock to access the App Store.

Important: If your device is part of the ableEXPERIENCE and is currently waiting insurance approval, we are unable to unlock it at this time.
What size device?
Does your case have QR codes on the kickstand?
The protective case for your current QuickTalker Freestyle is no longer available. A replacement device with a new case and charger will be shipped.*
- That my current device will be deactivated approximately 21 days after I submit my request.
- That I am responsible for backing up my speech app and re-importing my backup to the new device.
- That no data from the original device will transfer to the replacement device unless I move it to the new device.
Click here to access our backup guide.
Serial number*
To find your device serial number, on your device, go to Utilities Folder > Settings App > General > About > Serial Number
Individual submitting request*
First Name
Last Name
Mobile Phone*
Format: (000) 000-0000.
Email*
Name of the person using the QuickTalker Freestyle*

First NameLast Name
State*
Funding request number (FN#####)*
What is my Funding Request Number?
Please explain why you need the device temporarily unlocked.
Device serial number*
To find your device serial number, on your device, go to Utilities Folder > Settings App > General > About > Serial Number
Managed Device
On your device, go to Utilities Folder > Settings App. In the upper left corner of the screen, under the search field, does your device say This iPad is supervised and managed by ABLENET INC.?
YesNo
Which app would you like to add?*
Change app to*
Other App Name*
Dedicated QuickTalker Freestyle Apple Account
An Apple Account dedicated to your QuickTalker Freestyle is now required to reload the speech app to your device. Please have the parent or caregiver of the device user create an Apple Account that will only be used with the QuickTalker Freestyle before submitting your warranty request.

Click here for instructions on how to create your dedicated QuickTalker Freestyle Apple Account, or contact us at 651-422-9411.
Apple Account Email Address*
Apple Account Password*
Please provide the best mobile number for the parent or caregiver who setup the Apple Account so we can contact them when the device is being configured to obtain the two factor authentication code for the Apple Account.
Please note that any accessory-related requests listed will not be included with your replacement. If you need additional accessories for your QuickTalker Freestyle, you can submit a separate request here.
Please provide additional details about the issue. *
Mobile Phone*
Format: (000) 000-0000.
Warranty Shipping Address

This is where the warranty device will ship
School/Clinic name (Optional)
Attention to*

First NameLast Name
Shipping Address*
For backup instructions, see the support article here. For importing vocabulary, see the support article here.
By clicking Submit, you agree to our Privacy Policy & Terms of Use
Which accessory?
Yes
Best way to reach you
Device
handlekickstandstrapall case componentsother
Change device size
Do you want to keep the speech app that is already on your device?
Address 1
Address 2
City
Zip Code
QuickTalker Freestyle serial number
Device model name
To locate your funded device serial number go to Settings App > General > About > Serial Number.

The device serial number can also be found on the back of the device itself once the case is removed.
How did the screen break?

0/255
Guided Access passcode - Enter N/A if Guided Access is NOT being used on this device.

0/100
Have you changed the iTunes account on the device since receiving it?
iTunes account

0/100
iTunes account password

0/100
Does this device have a screen lock passcode enabled?
What is the screen lock passcode?
Restrictions password

0/100
Two-factor authentication phone number
Phone NumberFormat: (000) 000-0000.
Which accessory? Please describe.
Please provide additional details about the issue(s) you are experiencing.
Please provide additional details about the issue(s) you are experiencing.
Archived - Email
example@example.com
Today's Date

MonthDayYear
Date
Should be Empty:

Enter your information to start the QuickTalker Freestyle warranty

Warranty Shipping Address

For backup instructions, see the support article here. For importing vocabulary, see the support article here.